The 60-Day Transformation Promise
Use Body Byte as intended for 60 days and hit a measurable result — or get a full refund of your program fees plus one year of free Premium Membership. We're confident in the loop; this is us putting that on the line.
The result to hit
A "Measurable Health Outcome" — losing at least the lesser of 8 lb or 5% of your starting weight within the 60 days.
Your part
Stay consistent for 60 days: log meals 5+ days/week at ≥75% of your target, weigh in 5+ days/week via a smart scale, and set an accurate starting weight by Day 1.
If it doesn't happen
Met the requirements but didn't hit the outcome? You get a full refund of your program fees + one year of free Premium Membership.
Three steps, no fine-print surprises
Enroll in the app
Start a paid plan and opt into the Promise from the in-app prompt. Your 60-day window begins on your first payment date.
Run the loop
Log and weigh in consistently and follow your adaptive plan. Body Byte's adaptive technology and predictive analytics — drawing on 60+ integrations — deliver Proactive Guidance through Just-In-Time Adaptive Interventions that help you stay consistent. The app tracks your streak automatically.
Claim if needed
If you met the requirements but not the outcome, file a claim in Settings → Help & Support within 14 days. The app verifies it.
60-Day Transformation Promise — Terms & Conditions
If you consistently use the Body Byte app as intended for 60 consecutive days and do not achieve a Measurable Health Outcome, we will provide a full refund of your subscription fee for the program period and grant you one year of free Body Byte Premium Membership.
1. Eligibility requirements
- › Be a new Body Byte user with an active, paid subscription.
- › Maintain an active, paid subscription for the entire 60-day program period, with no chargeback or earlier refund of those fees.
- › Be at least 18 years of age and a legal resident of the United States.
- › Formally enroll through the in-app prompt. Your 60-day period begins on the date of your first payment.
- › Not have previously participated in, claimed, or redeemed a reward under this Promise. This Promise may be redeemed only once per user, ever.
- › Consult a medical professional before beginning any new health, nutrition, or fitness program. Body Byte does not provide medical advice.
2. Your commitment: the Consistency Requirement
To qualify for the guarantee, you must meet the following for 60 consecutive days from your enrollment date:
- › Daily logging: log at least one meal (photo, text, or voice) on at least 5 days out of every week, and on the days you log, your logged intake should be consistent with your plan — generally between 75% and 110% of your suggested intake for that day. Days logged well above your target may not count toward this requirement.
- › Daily weigh-in: log your weight at least 5 times per week through a smart-scale integration.
- › Profile setup: your starting weight must be recorded accurately before Day 1; your official starting weight is the 7-day rolling average described in Section 3.
A "day" is a 24-hour period (12:00 AM–11:59 PM) in your local time zone. The app tracks your logging streak automatically; completing each log is your responsibility.
Genuine participation. This guarantee rewards a good-faith effort to follow your plan, not logging alone. Body Byte may review your logged intake and weight trend and may decline a claim where the data indicates you did not genuinely follow the recommended plan — for example, logged intake consistently at or above maintenance, patterns of deliberate non-adherence, or manipulation of weigh-ins.
3. The "Measurable Health Outcome"
A Measurable Health Outcome is defined as losing at least the lesser of 8 pounds or 5% of your starting weight within the 60-day period. It is verified by comparing your 7-day rolling average at the start (the average of your logged weights over the 7 days ending on Day 1) with your 7-day rolling average over the last 7 days of the program. Single-day readings are not used, and at least four (4) weigh-ins are required in each window.
4. The guarantee payout
If you met the Consistency Requirement for 60 consecutive days and did not achieve the Measurable Health Outcome, you are eligible for:
- › Full refund of the subscription fees you paid for the 60-day program period. For monthly plans, this is the subscription payments billed during those 60 days; for annual plans, it is the pro-rata portion of your annual fee for those 60 days. The refund will never exceed what you actually paid for that period and does not include any fees outside it. It is processed to your original payment method within 5–7 business days after approval.
- › One year of free Premium Membership — non-transferable, no cash value, access to all premium features for one year.
One redemption per user. This guarantee may be claimed and redeemed only once per user — ever. You are eligible for a single redemption of the 60-Day Transformation Promise across the lifetime of your account(s); it is non-recurring and cannot be redeemed more than once, regardless of the number of subscriptions, renewals, billing periods, plans, devices, or accounts associated with you. Re-enrolling, re-subscribing, or creating additional accounts does not create a new redemption. You may receive a payout under at most one outcome guarantee in your lifetime — the 60-Day Transformation Promise or the Plateau Prevention Promise. Receiving a payout under one makes you ineligible for a payout under the other, and no guarantee may be redeemed more than once.
5. How to make a claim
Submit a claim within 14 days of completing your 60-day period: in the app, go to Settings → Help & Support → "60-Day Promise Claim." The app verifies your logging streak and weight data and auto-approves if eligible; data discrepancies may require additional information. All claims are subject to audit, and Body Byte may deny any claim it reasonably determines to be fraudulent or in violation of these Terms.
6. Disclaimers & limitations
- › No medical advice: Body Byte is a technology platform, not a medical provider. Features are for informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Individual results will vary.
- › As-is service: the app and the Promise are provided "as is" and "as available," without warranties except as explicitly stated here.
- › Data accuracy: you are responsible for the accuracy of the data you log; the guarantee is based on the data you provide.
- › Right to modify: Body Byte may modify or terminate this program at any time; changes won't affect users currently enrolled in their 60-day period.
7. Honesty & data integrity
This Promise is built entirely on the data you log, so it depends on that data being truthful and complete. If you knowingly or intentionally misrepresent or falsify data, log dishonestly, or deliberately omit information that would otherwise have disqualified you from the Promise, the Promise is void and unenforceable, your claim will be denied, and you will not be eligible for this guarantee in the future.
Trying to game the guarantee also works directly against your own goal. Body Byte's AI personalizes and adapts your plan from the data you give it, so inaccurate or incomplete logs taint the very inputs the AI relies on to help you — which makes your coaching, and your results, worse. The honest path is the one that actually moves the scale.
Put the loop to the test.
The 60-Day Transformation Promise comes with Premium & Pro. Start your 7-day free trial, then enroll from the app.